These Terms and Conditions (“Terms”) govern your use of the website rheadsupply.com (the “Site”) and any purchase you make through it. The Site is operated by Rhead LLC, a Florida limited liability company, doing business as “Rhead” (“Rhead,” “we,” “us,” or “our”). By accessing the Site or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use the Site.
PRODUCTS AND COMPATIBILITY
Rhead sells replacement parts for various types of machines and equipment. Where a listing states that a part “replaces the following part numbers,” this is provided solely to help you identify a compatible replacement part. It does not imply that our products are manufactured, licensed, sponsored, or approved by the original equipment manufacturer (OEM), and any OEM brand or part names referenced for this purpose are the property of their respective owners.
You are responsible for confirming that a part is correct for your specific equipment model before purchase and installation. We make reasonable efforts to keep product descriptions, specifications, and images accurate, but we do not warrant that all content on the Site is complete, current, or error-free.
ORDERS AND PRICING
All prices are listed in U.S. dollars and are subject to change without notice. We reserve the right to refuse, limit, or cancel any order, including in cases of suspected fraud, pricing errors, or inventory unavailability. If we cancel an order after payment has been collected, you will receive a full refund of the amount charged for that order.
PAYMENT
Payment is due in full at the time of order unless otherwise agreed in writing. You represent that any payment information you provide is accurate and that you are authorized to use the payment method submitted.
SHIPPING AND DELIVERY
Shipping times and costs are estimates and are not guaranteed. Rhead is not responsible for delays caused by carriers, weather, customs, or other events outside our reasonable control. Risk of loss and title for products pass to you upon our delivery to the carrier.
RETURNS, CANCELLATIONS, AND REFUNDS
Returns, order cancellations, exchanges, and refunds are governed by our Returns & Refund Policy, available at rheadsupply.com/returns-and-refunds/, which is incorporated into these Terms by reference. Please review that policy before requesting a return or cancellation.
WARRANTY DISCLAIMER
Except as expressly stated on a product page or as required by law, products are sold “as is” without warranties of any kind, whether express or implied, including implied warranties of merchantability or fitness for a particular purpose. Some manufacturers may offer their own limited warranties directly; where applicable, those terms control for that manufacturer’s warranty claims.
Parts should be installed by a qualified technician. Rhead is not responsible for damage, injury, or equipment failure resulting from improper installation, misuse, or use of a part with incompatible equipment.
LIMITATION OF LIABILITY
To the fullest extent permitted by law, Rhead and its owners, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits or business interruption, arising from your use of the Site or purchase of any product, even if we have been advised of the possibility of such damages. Our total liability for any claim relating to a purchase will not exceed the amount you paid for the product giving rise to the claim.
INTELLECTUAL PROPERTY
The Site’s design, layout, original text, and any Rhead-created graphics or logos are the property of Rhead and are protected by applicable intellectual property laws. You may not copy, reproduce, or use this content for commercial purposes without our written permission.
Some product images, descriptions, and trademarks displayed on the Site are the property of their respective manufacturers or third-party owners and are used for product identification purposes only. Their use does not imply ownership by Rhead or any endorsement, sponsorship, or affiliation with those manufacturers or owners.
PROHIBITED USES
You agree not to use the Site to violate any applicable law, infringe the rights of others, transmit malicious code, or attempt to gain unauthorized access to our systems or data.
INDEMNIFICATION
You agree to indemnify and hold Rhead harmless from any claims, damages, or expenses (including reasonable attorneys’ fees) arising from your misuse of the Site, violation of these Terms, or improper installation or use of any product purchased from us.
GOVERNING LAW AND DISPUTES
These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-laws principles. Any dispute arising from these Terms or your use of the Site will be resolved in the state or federal courts located in Florida, and you consent to the jurisdiction of those courts.
We may update these Terms from time to time. The “Last updated” date at the top of this page reflects the most recent revision. Continued use of the Site after changes are posted constitutes acceptance of the updated Terms.
