See below for answers to the most common questions we receive.
Orders for in-stock items are typically processed and shipped within 1–2 business days. Shipping times may vary depending on product availability, order volume, and your selected shipping method. If an item is backordered or requires additional processing, we’ll notify you as soon as possible with an estimated lead time.
Currently we only ship within the United States, but we have plans to ship internationally in the future.
You can check the status of your order in the Orders section of your account. You’ll also be sent a tracking number via email upon shipment.
If you already have the part number, simply enter it in the search bar at the top of our website. If you’re not sure of the part number, fill out our Part Number Research form with your machine’s model and serial number, and we’ll help identify the correct part for you.
Please submit a Return Request so that we can look into the issue and arrange a replacement or refund depending on the situation.
No, you can check out online as a guest. If you’d like, you can also create an account by clicking “My Account” at the top of the website, which lets you view and manage your orders and receive promotional discounts when available.
We ship via UPS, FedEx, and USPS, depending on the destination and the part being shipped.
Most parts do come with a warranty. Warranty information is listed on the specific product page.
We accept credit/debit cards, Apple Pay, and PayPal.
We do not currently offer special bulk or wholesale pricing — our website price is our best price.
